SP Aviation Cargo operates as General Sales & Services Provider (GSSA) and offers a full range of services on behalf of dozens of the world’s most reputable airlines it represents.

We provide an international network with vast experience, flexibility, reliability and the highest standard of expertise for 24/7 Real-Time Customized Logistic Solutions.

SP Aviation Cargo is committed to offering its cargo clients real time follow-up of cargo movements and improved track and trace capabilities from acceptance of shipments to delivery at the final destination.

We aim at providing the best possible all-service airline representation in the air cargo market, while fully maintaining the airline’s own identity and propositions.

Our adherence to the highest standards and performance evaluation in supplying advanced logistics solutions, reliable and measurable services and feasibly effective transportation programs enhances business opportunities for our clients.

Sales & Reservations

Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include, but not limited to;

  • Existing customer retention
  • New customer development
  • Targeted sales campaigns
  • Contract negotiation, facilitation Interline and Special pro-rates Agreement (SPA)
  • Local and international trade show representation
  • Special promotions, road shows and workshops
  • Educational and incentive tours
  • Kickback programs
  • Comprehensive sales reporting
Marketing

With an in-depth knowledge of the business and social cultures of the countries in which it operates, SP Aviation Cargo is ideally suited to carry out all your marketing requirements such as:

  • Preparation of business plans
  • Press release and local cargo media advertisement
  • Marketing evaluations and proposals
  • Identifying and developing new long term business
  • Branding and customer events
  • Local and international market surveys
  • Customer management (CRM)
  • Direct Mailings
  • E-Commerce
Operations

Operations is the heart of our business with professional and trained personnel to offer:

  • Dedicated customer service and reservations team
  • Export and import document handling
  • Manifest and data entry
  • Airport Handling Supervision
  • Weight and balance / Flight plan
  • Supervision of aircraft
  • Document pickup and delivery at aircraft
  • Tracing and claims
Accounting

SP Aviation’s professional financial and accounting systems provide the following services:

  • Provision of bank guarantees
  • Billing and collection services
  • Timely remittance of monies due
  • Preparation and provision of required sales and accounting reports
  • Refund processing
  • Customer enquiries
IT & Admin

We understand the importance of IT – a driving force to reduce time and increase efficiency.  Here are some of the IT services we can deliver:

  • IT integration of all electronic data interchange
  • Power pricing tool and integrated revenue management for rate request from the market
  • Web visibility and reporting via customer web portals
  • System protection through the use of special hardware and software, policies and practices against data corruption, interception, loss or unauthorized access
Advertising

Advertising campaigns can be tailor-made to include all, or some, of the following:

  • Printed materials in a variety of languages, if requested
  • Posters and billboard advertising, if requested
  • Press Releases
  • Dedicated Brochures, if requested
  • Dedicate Website pages and internet advertising, if requested
  • Translation services, if requested
Public Relations

To ensure the best public relations and optimal exposure for your company we provide the following services under specific requests:

  • Acting as your spokesperson and local liaison
  • Developing and fostering relations with local journalists
  • Press releases and conferences
  • Product launch events
  • Press familiarization trips
  • Special events handling
  • Monitoring of the local press
  • Membership in applicable organizations
Legal Service

Some of the legal services with which SP Aviation can assist are:

  • Compliance to local currency regulations
  • Compliance to local trading regulations
  • Name and logo protection
  • Legal negotiations with various authorities, Traffic Rights/Slots/Airports Authorities and more…….
  • Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
  • Customer claims and Airline claims